Process Type
Graphical expression
Mind Type
Structured expression
Note Type
Efficient expression
Treemap
Bracket Diagram
Default Mode
As we all know, in the context of the competition for the business-to-customer(B2C) market becoming a red ocean, the business-to-business(B2B) market is undoubtedly a blue ocean full of opportunities and has become a hot spot in recent years. Internet giants and emerging players have entered this market in the hope of tapping into the greatest market value.
Whether it is the business-to-customer market or the business-to-business market , the goal for organizations providing services is to reduce costs and increase efficiency . Today, this article uses 10 pictures to provide some high-quality content and experience sharing for business-to-business product managers, hoping to inspire you.
Introduction to B2B Product Theory
If you are still unclear about what business-to-business products are, how they differ from business-to- customer products, the classification and development stages of business-to-business products , and the aspects that need to be considered when making business-to- business products, then this image can help you fill in the gaps in your theoretical knowledge .
Application Architecture of B2B Product CRM
Customer relationship management , referred to as CRM, is a business strategy for enterprises to select and manage valuable customers and their relationships. It requires a customer-centric business philosophy and corporate culture to support effective marketing , sales and service processes .
Customer relationship management uses certain information technology and Internet technology to provide customers with a variety of communication channels, provide companies with a full range of management perspectives, and maximize customer profitability.
This template builds the application architecture of business-to-business product CRM from 10 aspects: customer acquisition tools, sales background, business support, marketing management, customer acquisition tools, recommendation strategies, recall strategies, basic services, customer models, and data warehouses. With this architecture diagram, you can easily develop products .
Customer Service Platform Logical Architecture Diagram
Business-to-business products have very strong business attributes . If there is a lack of framework thinking, it may lead to more serious problems. Internally, the development cost will become higher and higher if functions are continuously piled up; externally, the information users see is complicated and the experience is poor. When designing functions, the business architecture should be sorted out in advance, and the overall thinking should be based on an abstract framework perspective. This template is definitely a channel for novices to advance and experts to grow rapidly.
How to handle effective leads of business-to-business SDR? This picture shows the funnel model and the key tasks of the five stages of lead acquisition, lead cleaning and lead classification, follow-up lead operation, effective output, and data sorting. If you don’t know how to sort out user leads, quickly save it and use it！
Overall process of B2B enterprise demand management
This is a diagram based on the actual demand management experience of leading listed companies. It comprehensively presents the overall process of enterprise demand management from the horizontal collection, analysis, distribution decision, implementation, and verification of demand management stages to the vertical key points, main tasks, core values, and main roles. I hope it will be of reference significance to those who are collecting and organizing enterprise demand management.
Log in
Free online collaborative mind map flowchart
