User online shopping activity map

2024-09-09   0  Report

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The 'User Online Shopping Activity Map' flowchart provides a comprehensive overview of the key stages involved in the online shopping process. It illustrates the sequential steps starting from placing an order and making a payment to shipment and receipt confirmation. Additionally, it addresses scenarios such as refusals, refunds, and rectifications, highlighting interactions between the buyer and seller. This map serves as a valuable guide to understanding the dynamics of online shopping activities, ensuring a smooth transaction experience by clearly outlining each participant's role and responsibilities in the process.

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refund

Confirm receipt

rectification

Verify the situation

seller

Shipment

Refused