User Experience Map-News Products
2024-11-04 18:06:01 0 Report
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This is a User Experience Map for News Products, designed to guide users through the process of discovering and evaluating news apps. The flowchart outlines steps such as searching for news apps in the App Store, checking ratings and reviews for consistency, and experiencing the app firsthand. It highlights user goals like obtaining timely information and finding apps that meet specific needs, while addressing pain points like the authenticity of reviews and the need for personal information during registration. The map also identifies opportunities for app improvement and provides suggestions for enhancing user satisfaction in news browsing and app integration.
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Outline/Content
Find related APP
APP search bar
Search for keywords in the App Store: News APP
Find APP
It is impossible to give a comprehensive evaluation.
User goal
Check the consistency of ratings and reviews when downloading
Get the information you need in time
You can experience it yourself
Behavior
Content expansion
Support search information
There is no way to find the required APP at once
Registration is simple
The information searched is not as comprehensive as a dedicated APP
Find news apps that meet your needs
Discover APP
Meet personal needs
Register and download
Experience completed
The authenticity of the ratings and reviews needs to be determined
Continuously optimize and improve the integration and perfection
Search within the APP
Contact point
Experience
User Experience Map
Registration requires access to user personal information
Get a comprehensive understanding of a certain news APP
Perform multiple screenings
Pain points exist
Stage
Make an objective evaluation
Content is mixed
You can search for the information you want to know
Emotion curve
Opportunity point
Provide suggestions for the better development of the APP
News browsing page
Register quickly and easily
Check APP ratings and reviews to find a satisfactory news APP
View the news conveniently
😀🙁😩
APP personal homepage
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