User Experience Map

This mind map delves into the intricacies of user experience (UX), focusing on key aspects like visualization, friendliness, usability, and usefulness. It explores various user experience models, including the Hive model, VADU theoretical model, Google Heart Model, and Cubi User Experience Model, providing a comprehensive framework for understanding and improving UX. The process section outlines essential steps such as selecting tasks, depicting user personas, identifying touchpoints, and summarizing user opinions through emotional coordinates and curves. Additionally, it details a user experience evaluation process system that includes discovering phenomena, identifying problems, verifying effects, and proposing solutions. The core components emphasize recording user behavior and emotions, discovering pain and satisfactory points, and refining improvement and opportunity points. This structured approach ensures a thorough analysis and enhancement of user experience, making it a valuable resource for UX professionals aiming to optimize their designs.