Mermaid-Generated Workflow
4 Report
Workflow
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Schedule follow‑up (≤15d)
END
WhatsApp DM
Website
Facebook
❌ Not Purchased
TikTok DM
Transfered form filled
Zendesk Ticket Creation
Status=Reason + Solved
Resolution Options
🟢 Interested → EO Flow → Solved
Form filled & Submitted
Reminder (Angaza Check)
International leads from other markets
Buy form filled
Call via Ameyo
Incoming message
🔴 Not Reachable
🟠 Not Immediately Interested
🔴 Not Interested
Phone number collected
ticket reappears on selected date
Phone number shared
Ads
Instagram DM
Status=Solved
✅ Purchased
Phone number collected
Agent Picks Ticket
Status=New
Comment
Mark Interested\Add Note → Solved
Collect
Collect
Collect
Collect
Collect
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