E-commerce operation management thinking

This mind map outlines the comprehensive framework of 'E-commerce Operation Management Thinking,' focusing on five major operational modules crucial for effective e-commerce management. It delves into day-to-day operations, emphasizing product line planning across seasons, sales analysis, and employee performance assessment. Customer service management is highlighted, along with visual design strategies, to enhance user experience. The map also explores methods to boost sales through traffic management, conversion rate optimization, and average order value increase. Shop management, inventory processing, and distribution strategies are detailed, alongside mobile-specific tactics and activity planning for maximizing e-commerce success.