Domestic Logistics SOP
2024-10-14 18:48:22 1 Report
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This Domestic Logistics SOP flowchart outlines the streamlined process for managing domestic shipments, ensuring efficient and timely delivery. It begins with confirming shipping and receiving times and involves client inspections to address any damages. Youtai communicates with logistics to provide solutions and updates to customers. The process includes confirmation of delivery details, coordination with logistics partners, and notification of warehouse shipments. Key steps involve tracking logistics arrival, verifying truck and driver information, and confirming product parameters. The SOP ensures clear communication and coordination between all parties, leading to successful door-to-door delivery and customer satisfaction.
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Outline/Content
Confirm the shipping time and the latest receiving time
Client inspection
damaged
Youtai communicates with logistics and informs the customer of the solution
Confirm
Notification of warehouse shipment
Door-to-door delivery
Logistics reply confirmation
Confirm the delivery address
Logistics B
Mail warehouse outbound明细
Logistics arrival
Truck and driver information for warehouse pickup
Reconfirm
Logistics C
On the way
Customer pickup
Confirm product parametersProduct name / Specification / Quantity / Weight
Logistics A
Confirm the following information with the logistics email:1. Item type2. Item weight and maximum quantity3. Delivery address and arrival time4. Logistics amount for this time
Logistics inquiry
Notification of pick-up time and contact person for logistics
sign for receipt
No problem
Confirm shipment warehouse
Refusal
Responsible person selects logistics
Customer inspection
Notification of goods pickup
Arrange logistics shipment

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