Quality System Iceberg Model

2025-08-06   0  Report

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The Quality System Iceberg Model is a conceptual framework designed to illustrate the often-hidden components that influence quality outcomes in organizations. This model highlights that while knowledge and professional skills are visible and account for 30% of dominance, they can be modified through practice. Beneath the surface, less visible but equally crucial elements such as personality characteristics, values, general ability, and motivation play a significant role. Understanding these underlying factors is essential for fostering a comprehensive quality system that enhances performance and drives continuous improvement within an organization.

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Knowledge and professional skills

Dominance30%can be changed through practice after tomorrow

Personality characteristics

Values

General ability

Motivation