E-commerce order state machine

2024-12-23 15:47:14 2 Report
This is an e-commerce order state machine flowchart, designed to illustrate the various stages an order can go through in an online shopping environment. The diagram outlines key processes such as order placement, payment status, shipping, cancellations, and refund or return requests. It highlights scenarios where an order can be canceled due to non-payment or buyer action, and details the steps for successful or failed returns and refunds. This flowchart serves as a comprehensive guide to understanding the lifecycle of an e-commerce order, ensuring clarity in order management and customer service processes.
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