Car Insurance Recommendation Repair Process Flowchart

2024-09-09   1  Report

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This flowchart outlines the Car Insurance Recommendation Repair Process, providing a structured approach to managing customer fault repairs and insurance claims. It begins with order reception by the 4S store's backend, followed by updates on the repair progress. The 4S shop then contacts the car owner, ensuring a dedicated follow-up based on the order type. The process continues with the vehicle fault repair and culminates in the PP Car customer service confirmation. This flowchart serves as a comprehensive guide for efficiently handling car insurance claims and repair processes.

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Customer fault repair and insurance claims

4S store backstage receives orders

4S store backend update feedback progress

4S shop contacts the car owner

Follow up with dedicated person according to the order type

Vehicle fault repair

PP Car customer service confirmation