SIPOC Diagram Example

This SIPOC Diagram Example provides a comprehensive overview of the customer support process, highlighting the key elements involved in resolving customer issues. It outlines the Suppliers, Inputs, Processes, Outputs, and Customers (SIPOC) involved in the workflow. The diagram identifies the customer support representative and third-party service provider as suppliers, while inputs include problem descriptions and analysis tools. Key processes involve performing diagnostics and collecting questions, leading to outputs such as issue reports and change logs. The ultimate goal is to solve customer problems effectively, with customers being the primary beneficiaries of this streamlined support system.